Grievance Redressal

Grievance Redressal

Grievance Redressal & Customer Feedback

Customers are requested to bring to the notice of concerned Branch Managers about their complaint at the first instance or drop written complaint in complaint box. If the complaint is not redressed to the satisfaction of the customer, the same may be taken up with the Bank’s Head office with the following persons designated to deal with Customer’s complaints/grievance.

Contact Person:

Nodal Officer – Shri Chandrakant M Patel ( Head Office)

General Manager – Shri Mitul V Mahajan (Head Office)

Contact Details:

Head Office : “Mercantile” Maharshi Dayanand Marg, Anand- 388001.

Email :

Telephone No. : 02692-251224

Fax no. – 02692-242812